Information We Collect
We collect personal information that you voluntarily provide to us when you register for priority presale access, submit a community or vendor application, or interact with our website:
- Contact & Identification Data: Your name, email address, mobile telephone number, and postal or geographic region (e.g. Dallas-Fort Worth metroplex).
- Presale Preferences & Aesthetic Selections: Selected ticketing tier of interest (GA Lawn, VIP Terrace, Backstage Table), referral codes, and aesthetic archetype selections (e.g., Halloween Aura persona).
- Technical & Telemetry Data: Anonymous session identifiers, internet protocol (IP) address, browser type and version, device hardware category (mobile, desktop, tablet), operating system, referral URL, and timestamps.
- Marketing & Campaign Attribution Data: UTM parameters (source, medium, campaign name), campaign click identifiers (such as Meta Click ID
fbclid, Google Click IDgclid, or TikTok Click IDttclid).
Notice on Sensitive Financial Data: driftedfest.com does not collect or store raw credit card numbers or financial account credentials during presale registration. All future ticket transactions are processed exclusively through PCI-DSS Level 1 compliant ticketing partners.
How We Use Your Information
We process your personal information strictly for legitimate commercial and festival administration purposes:
- Priority Presale Administration: Generating and issuing your unique priority presale reference code (e.g.,
DF26-XXXX-XXXX) and scheduling priority ticket checkout alerts. - Event Communications: Dispatching essential logistical notifications regarding Drifted Fest 2026 dates, Strauss Square entry protocols, artist timetable drops, transit advisories, and weather alerts.
- VIP Sweepstakes Administration: Enrolling registered patrons into the official Drifted 2026 Backstage Upgrade Raffle in accordance with our official sweepstakes rules.
- Site Security & Fraud Prevention: Protecting our servers against distributed denial-of-service (DDoS) attacks, automated bot registration scalping, and abusive traffic.
- Telemetry & Conversion Optimization: Evaluating campaign effectiveness and site performance to deliver a responsive, high-speed browsing experience.
TCPA & Mobile SMS Communications Disclosures
In compliance with the Telephone Consumer Protection Act (47 U.S.C. § 227) and CTIA Messaging Principles, please review our mobile messaging terms:
- Express Consent: By providing your mobile telephone number on driftedfest.com and checking the presale agreement checkbox, you provide your express written consent to receive recurring automated marketing, promotional, and informational text (SMS/MMS) messages from Drifted Fest LLC at the telephone number provided.
- No Purchase Condition: Consent to receive automated marketing text messages is never a condition of purchasing any festival pass or service.
- Message Frequency: Message frequency varies based on festival milestones (e.g., presale drop date, lineup release, event-week logistics).
- Rates & Charges: Standard message and data rates may apply as determined by your mobile carrier. Drifted Fest is not responsible for carrier charges incurred.
- Opt-Out Mechanism: You may cancel mobile SMS communications at any time by replying STOP, UNSUBSCRIBE, or QUIT to any text message received from us. Upon receipt, a single confirmation message will be sent, and no further SMS messages will be directed to your number.
- Assistance & Support: For help, reply HELP to any SMS message or contact our team at support@driftedfest.com.
CAN-SPAM Act Email Compliance
Drifted Fest complies with the CAN-SPAM Act of 2003 (15 U.S.C. § 7701 et seq.). Every electronic mail transmission sent by Drifted Fest will:
- Accurately identify the sender ("Drifted Fest" or "Techno का House").
- Include a clear, truthful subject line reflecting message contents.
- Feature our valid physical postal mailing address in Dallas, Texas.
- Provide a conspicuous, functioning 1-click Unsubscribe mechanism allowing immediate removal from future promotional email communications. All unsubscribe requests are honored within 10 business days.
Texas Data Privacy and Security Act (TDPSA) Notice
If you are a resident of the State of Texas, the Texas Data Privacy and Security Act (Tex. Bus. & Com. Code Ann. § 541) affords you specific rights regarding your personal data:
- Right to Confirm & Access: You have the right to confirm whether Drifted Fest is processing your personal data and to access such personal data.
- Right to Correct: You have the right to correct inaccuracies in your personal data, taking into account the nature of the personal data and the purposes of processing.
- Right to Delete: You have the right to request deletion of personal data provided by or obtained about you.
- Right to Obtain a Copy (Portability): You have the right to obtain a portable, readily usable copy of your personal data.
- Right to Opt-Out: You have the right to opt out of the processing of personal data for purposes of targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects. Drifted Fest does not sell consumer personal data for monetary compensation.
- Right to Appeal: If we decline to take action regarding your consumer request, you may appeal our decision by emailing privacy@driftedfest.com within 45 days. If your appeal is denied, you have the right to submit a complaint to the Texas Attorney General.
California Consumer Privacy Act (CCPA / CPRA)
For California residents, the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act (CPRA), provides the following protections:
- Right to Know & Delete: You may request disclosure of categories of personal information collected, sources, business purposes, and specific pieces of data held, as well as deletion of your information.
- Notice of Sharing for Cross-Context Behavioral Advertising: We may disclose pseudonymous online identifiers to advertising partners (such as Meta and TikTok) for cross-context behavioral advertising. You can opt out at any time by selecting "Do Not Sell or Share My Personal Information" via our Privacy Choices tool or by transmitting a recognized Global Privacy Control (GPC) signal.
- Non-Discrimination: We will never deny services, charge differing prices, or provide a disparate quality of goods because you exercised any of your privacy rights.
Data Security & Retention
We implement robust physical, technical, and administrative safeguards to protect your personal information against unauthorized access, destruction, or disclosure. All data transmissions across driftedfest.com are encrypted in transit using industry-standard Transport Layer Security (TLS 1.3 / HTTPS).
Personal contact details collected for presale registration are retained only as long as necessary to administer the festival, fulfill regulatory obligations, and conclude post-event communications, after which records are securely archived or purged in accordance with our retention policy.
Age Restriction (18+ Event) & Children's Privacy
Drifted Fest is strictly an 18+ age-restricted electronic music festival (with 21+ required for alcoholic beverage service). Our website and presale registration are directed exclusively to adults 18 years of age and older.
In compliance with the Children's Online Privacy Protection Act (COPPA), we do not knowingly collect or solicit personal information from any individual under 13 years of age. If we learn that we have inadvertently collected personal data from a minor under 13, we will promptly delete that information from our database.
Contact Information & Submitting Privacy Requests
To submit a consumer rights request under the Texas TDPSA, California CCPA, or applicable state laws, or if you have questions regarding this Privacy Policy, please contact our designated Privacy Compliance Team:
DRIFTED FEST LLC · PRIVACY COMPLIANCE
Venue: Strauss Square at the AT&T Performing Arts Center
Mailing Address: 2403 Flora St, Dallas Arts District, Dallas, TX 75201, United States
Privacy Email: privacy@driftedfest.com
Support Desk: support@driftedfest.com
Response Timeline: We verify and respond to all authenticated privacy requests within 45 days as required by law.